Big city with images of microsoft teams and unified communications without compromises Enterprise-class voice services exclusively for Microsoft Teams, Let's connect

A city with icons that represents all of the services BlueSky UC offers without compromises.​ Enterprise-class voice services exclusively for Microsoft Teams, Let's connect

Supercharge your Microsoft Teams experience

Your phone keeps ringing,

even if Teams is down

BlueSky UC makes your Microsoft Teams better with enterprise voice plans featuring failover capabilities* that let you continue to receive incoming calls even if Teams is down.

 

 

 

 

*Voice failover capabilities are included for all main company numbers.
This feature is available for end user numbers at an additional fee.

Man using our voice failover when teams is down because of internet connection

Your phone keeps ringing,

even if Teams is down

BlueSky UC makes your Microsoft Teams better with enterprise voice plans featuring failover capabilities* that let you continue to receive incoming calls even if Teams is down.

*Voice failover capabilities are included for all main company numbers.
This feature is available for end user numbers at an additional fee.

Man using our voice failover when teams is down because of internet connection

Why BlueSky UC?

Expertise

We focus 100% on the Microsoft voice stack and are 24/7 obsessed with delivering the highest call quality and support 

High availability

Our clients have access to a global SIP network optimized for Teams voice traffic, featuring voice failover capability for your company main number at no additional charge

Hybrid back end

Move to Teams Voice on your terms with support for hybrid endpoint environments and the ability to mix Teams, SIP and analog devices

More features

Extended Teams Voice with enterprise capabilities including company call recording, contact center, advanced call analytics and more

Response SLA

Critical support 30min response SLA with all our plans

Full Teams support

Get the best of both worlds from dedicated teams for the deployment and support for Teams Voice as well as Teams Collaboration (intranet, document management, apps, and more)  

Flexible pricing model

For midsize organizations featuring no contract, pay as you go and discount plans based on volume and terms

Voice services for Microsoft Teams

Deploy a total solution

  • PCI-compliant company call recording for Teams​
  • CDR for Teams​
  • Advanced call analytics​
  • Integration with SIP-based and analog endpoints
Deploy a total solution with voice for microsoft teams
BlueSky UC deploys a total solution

Deploy all of Teams

Chats

Meetings

Calls

An icon that integrates communications and collaboration

Intranet

Documents

Workflows

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Direct Routing Plans for Microsoft Teams

Features

  • Best for:

  • Custom call routes and metered dial plans

    Good for custom international long distance or high-volume contact centers or configurations with more than one company number.
  • Voice failover

    Failover to a secondary number in case of outage (power, internet or Teams)
  • Admin technical support

    Technical support for assign account administrators
  • Response SLA critical

    Response times for technical support requests by level
  • Response SLA high

    Response times for technical support requests by level
  • Response SLA non critical

    Response times for technical support requests by level
  • Volume discount

    Call plans discount pricing based on volume or terms
  • Managed administration

    (adds/moves/changes)

    End user administration
  • End user support

    End user helpdesk support for Teams-related communications issues. Includes Managed administration
  • Enhanced reports portal

    Access to custom call detail reports (CDR)
  • On-demand Microsoft 365 training with admin control and reports

    Continuously-updated eLearning library for Microsoft 365 to keep your team up to speed and productive
  • Company call recording

    Call recording with role-based security with available PCI compliance options
  • Parked DIDs

    Ability to reserve/park blocks of DIDs for future use
  • Analog device support

    Ability to combine Microsoft Teams endpoints with SIP phones for special applications like warehouse phones, paging systems, gates, etc.

Microsoft
Domestic Calling Plan

$12.00per user/month
  • Basic service, great for small organizations

  • N/A

  • 1 hr

  • $2.99

  • $4.99

  • $2.99

BlueSky UC
Direct Routing Plus

$12.99per user/month
  • Enterprise features and support

  • $3.49

  • 1 hr

  • 4 hrs

  • 24 hrs

  • $2.99

  • $4.99

  • $1.25

  • $2.99

BlueSky UC
Direct Routing Premium

$22.99per user/month
  • Fully managed voice services

  • 30 min

  • 2 hrs

  • 8 hrs

Direct Routing Plans for Microsoft Teams

Microsoft
Domestic Calling Plan

$12.00per user/month
  • Best for:

    Small organizations

  • Custom call routes and metered dial plans

  • Voice failover

    N/A

  • Admin technical support

  • Response SLA Critical

    1 hr

  • Response SLA High

  • Response SLA Non Critical

  • Volume discount

  • Managed administration

    (Adds/Moves/Changes)

    $2.99

  • End user support

    $4.99

  • Enhanced reports portal

  • On-demand Microsoft 365 training with admin control and reports

    $2.99

  • Company call recording

  • Parked DIDs

  • Analog device support

BlueSky UC
Direct Routing Plus

$12.99per user/month
  • Best for:

    Medium organizations

  • Custom call routes and metered dial plans

  • Voice failover

    $3.49

  • Admin technical support

  • Response SLA Critical

    1 hr

  • Response SLA High

    4 hrs

  • Response SLA Non Critical

    24 hrs

  • Volume discount

  • Managed administration

    (Adds/Moves/Changes)

    $2.99

  • End user support

    $4.99

  • Enhanced reports portal

    $1.25

  • On-demand Microsoft 365 training with admin control and reports

    $2.99

  • Company call recording

  • Parked DIDs

  • Analog device support

BlueSky UC
Direct Routing Premium

$22.99per user/month
  • Best for:

    Large organizations

  • Custom call routes and metered dial plans

  • Voice failover

  • Admin technical support

  • Response SLA Critical

    30 min

  • Response SLA High

    2 hrs

  • Response SLA Non Critical

    8 hrs

  • Volume discount

  • Managed administration

    (Adds/Moves/Changes)

  • End user support

  • Enhanced reports portal

  • On-demand Microsoft 365 training with admin control and reports

  • Company call recording

  • Parked DIDs

  • Analog device support

Not ready to buy?

No worries. Reach out today for more information or to discuss an evaluation/POC plan.

About us

As a subsidiary of Team Venti, BlueSky UC offers hosted solutions and professional services 100% focused on Microsoft Teams.

Team Venti is a Gold Certified Microsoft practice with more than a decade of experience delivering Microsoft UC services and support.

For more information visit our website at teamventi.com

About us

As a subsidiary of Team Venti, BlueSky UC offers hosted solutions and professional services 100% focused on Microsoft Teams.

Team Venti is a Gold Certified Microsoft practice with more than a decade of experience delivering Microsoft UC services and support.

For more information visit our website at teamventi.com

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Let us help you take your business to the next level

Deploy Teams Voice today

FAQ's

Microsoft dial plans are a great way to get started with voice functionality for Microsoft Teams.  Our premium voice services are designed for  organizations replacing existing phone systems and  who need more advanced features such as voice failover, who may have custom requirements or who may qualify for volume discounting.

All of our Teams premium voice (direct routing) plans require proper Microsoft 365 licensing.  Skype for Business plans can use Microsoft 365 or other type of licensing options.  Contact us for more information.

Many organizations worldwide have existing investments in Skype for Business.  Microsoft will continue to officially support the Skype for Business server platforms (2015 and 2019 versions) through the year 2025.

Yes, we offer both project work as well as advanced support plans for Microsoft Teams and Skype for Business.

We offer complete lifecycle services including planning, migration/porting, end user training and adoption and help desk services.  We also help you leverage software assurance, FastTrack and existing non-published Microsoft resources to ensure the success of your Microsoft Teams deployment.

We work with the best UC hardware partners in the business to consult on recommended gear depending on your needs, including desk phones, all types of headsets, conference rooms, etc., as well as custom installation services anywhere in N. America.

We serve clients worldwide and are headquartered in beautiful Austin, Texas.

Yes. You can open ticket requests via our support portal

Yes.  We require a minimum of 250 users to support BYOT (bring your own trunk) plans.

Good call quality with Teams is often the result of many factors including bandwidth availability and quality, firewall settings, local network conditions, internet traffic conditions and especially the endpoints you use.  For Microsoft guidance specific to QOS make sure you read this article.

When compared to other services, Microsoft Teams is pretty thrifty on bandwidth requirements with great audio calls requiring as little as 30 kbps. Read this article for more information on bandwidth requirements and network preparation.

Absolutely! Our Microsoft services feature packaged offerings to help you plan and migrate workloads to Microsoft 365 and Azure! Contact us to schedule a free consultation today.

Absolutely! We do work with resellers nationwide through Partner agreements.  Contact us for more information.