Supercharge your Microsoft Teams experience
with Premium Direct Routing Services
Supercharge your Microsoft Teams experience
with Premium Direct Routing Services
We offer Premium Direct Routing Services for Microsoft Teams and hosted Skype for Business Server for midsize and large organizations
100% Unified Communications Services
0% compromise
Our hosted offerings include:
Why BlueSkyUC?
We deliver and support everything Teams has to offer
Collaboration
File storage and sharing, Microsoft 365 apps, and
third-party tools, chat, video, meetings
+
Communications
Premium voice with phone failover capabilities
“No contract” plans
Choose between “month to month” or term contracts for additional savings
When we say ‘full service’, we mean it!
Our Microsoft Teams service framework includes support for project envisioning, planning, deployment, migration, integration, training, end user adoption and support
Exceptional support
Skip to the front of the line with direct access to engineers familiar with your environment
Enterprise-class carrier services
Enjoy great quality of service, leveraging a global IP-network optimized for Microsoft Teams, backed up by a full menu of carrier services to support your organization, both domestically as well as internationally
Microsoft expertise
In addition to Microsoft Unified Communications, we offer an extensive services catalog covering Microsoft 365, Azure and Microsoft on-premises platforms. Visit www.teamventi.com for more information
Microsoft Teams Call Plans
| Feature | Description |
Domestic $12.00 user/month |
Direct $12.99 user/month |
Direct $22.99 user/month |
|---|---|---|---|---|
| Custom call routes and metered dial plans | Good for custom international long distance or high-volume contact centers or configurations with more than one company number | Not available | Available | Available |
| Voice failover | Failover to a secondary number in case of outage (power, internet or Teams) | N/A | $3.49 | Included |
| Admin technical support | Technical support for assign account administrators | Included | Included | Included |
| Response SLA | Response times for technical support requests by level (Critical, High, Non-critical) | 1hr, NC, NC* | 1hr/4hr/24hr | 30min/2hr/8hr |
| Volume discount | Call plans discount pricing based on volume or terms | Not available | Available | Available |
| Managed administration (Adds/Moves/Changes) | End user administration | $2.99 | $2.99 | Included |
| End user support | End user helpdesk support for Teams-related communications issues. Includes Managed administration | $4.99 | $4.99 | Included |
| Enhanced reports portal | Access to custom call detail reports (CDR) | Not available | $1.25 | Included |
| On-demand Microsoft 365 training with admin control and reports | Continuously-updated eLearning library for Microsoft 365 to keep your team up to speed and productive | $2.99 | $2.99 | Included |
| Company call recording | Call recording with role-based security with available PCI compliance options | Coming soon | Available | Available |
| Parked DIDs | Ability to reserve/park blocks of DIDs for future use | Not available | Available | Available |
| Analog device support | Ability to combine Microsoft Teams endpoints with SIP phones for special applications like warehouse phones, paging systems, gates, etc. | Not available | Available | Available |
*NC=No commitment
About us
BlueSky UC services and Microsoft Unified Communications are brought to you by Team Venti.
We are a Gold Certified Microsoft practice with more than a decade
of experience delivering Microsoft UC services and support.
Our hosted voice services feature high availability and
industry-leading quality.
For more information visit our website
at teamventi.com
Contact us today for more information
Support
You can open ticket requests via our support portal
Frequently asked questions
Microsoft offers domestic and international dial plans for Teams. How is your service any different?
Microsoft dial plans are a great way to get started with voice functionality for Microsoft Teams. Our premium voice services are designed for organizations replacing existing phone systems and who need more advanced features such as voice failover, who may have custom requirements or who may qualify for volume discounting.
All of our Teams premium voice (direct routing) plans require proper Microsoft 365 licensing. Skype for Business plans can use Microsoft 365 or other type of licensing options. Contact us for more information.
Many organizations worldwide have existing investments in Skype for Business. Microsoft will continue to officially support the Skype for Business server platforms (2015 and 2019 versions) through the year 2025.
Yes, we offer both project work as well as advanced support plans for Microsoft Teams and Skype for Business.
We offer complete lifecycle services including planning, migration/porting, end user training and adoption and help desk services. We also help you leverage software assurance, FastTrack and existing non-published Microsoft resources to ensure the success of your Microsoft Teams deployment.
We work with the best UC hardware partners in the business to consult on recommended gear depending on your needs, including desk phones, all types of headsets, conference rooms, etc., as well as custom installation services anywhere in N. America.
We serve clients worldwide and are headquartered in beautiful Austin, Texas
Yes. You can open ticket requests via our support portal
Yes. We require a minimum of 250 users to support BYOT (bring your own trunk) plans
Good call quality with Teams is often the result of many factors including bandwidth availability and quality, firewall settings, local network conditions, internet traffic conditions and especially the endpoints you use. For Microsoft guidance specific to QOS make sure you read this article.
When compared to other services, Microsoft Teams is pretty thrifty on bandwidth requirements with great audio calls requiring as little as 30 kbps. Read this article for more information on bandwidth requirements and network preparation.
Absolutely! Our Microsoft services feature packaged offerings to help you plan and migrate workloads to Microsoft 365 and Azure! Contact us to schedule a free consultation today.