Direct Routing as a Service for Microsoft Teams
Extend Microsoft Teams Into a Full Enterprise Phone System
Enterprise-grade voice for Microsoft Teams with failover, dedicated support, and call reporting included, all backed by 14+ years of Microsoft voice expertise.
Enterprise voice infrastructure, fully managed
BlueSky UC Direct Routing as a Service gives organizations full control over their voice infrastructure, with custom routing, carrier flexibility, and resilient failover built for how modern teams actually work.
When Teams goes down, calls automatically reroute. Critical business conversations stay connected during Microsoft outages.
Keep your existing numbers. We handle the full migration, from porting to cutover to compatibility.
Every Direct Routing plan includes call history per user. Retains up to 90 days of data, 3x longer than Microsoft's native reporting. Longer retention periods are available on request.
30-minute response SLA, proactive monitoring, and voice expertise.
BlueSky UC Direct Routing grows with your user count and call volume, giving fast-growing organizations the headroom they need as they add seats and locations.
Pay only for what you need. Volume discounts scale with your seat count, so pricing stays predictable.
Seamless communication at every stage
From initial planning to day-to-day operations, we provide Microsoft Teams expertise from start to finish
What our clients are saying:
"Using BlueSky UC for our Teams voice migration was probably the best decision I've made this year. When looking for a replacement phone system, we interviewed the 'top providers' like Call Tower, Ring Central, Intrado, Mitel, etc. but we felt like we were just a number to them.
Read moreNate Deskins – Chief Technical Officer & Partner
MCM Technology Solutions
“Having phone service directly through Microsoft Teams has been a breeze for our employees as it fits seamlessly with the rest of our hybrid workspace. Having the Teams PowerPack – CX has been even better. It has been empowering for our incredible team to have more information in a hybrid work setting so everyone can make the best use of their time.
Thank you!”
Jasmine Carlson – Patron Services Manager
The Saint Paul Chamber Orchestra
Flexible, volume-based pricing
Pay-as-you-go with no long-term commitment required to start. Volume discounts available as your organization scales. Every plan includes Teams PowerPack - CDR at no extra cost.
Key features
Key features
More ways we support your Microsoft Teams environment
BlueSky UC is part of a broader portfolio of Microsoft Teams solutions.
Extend your environment with tools and services built for the same stack.
Get real-time visibility into Microsoft Teams call activity, with live wallboards for key metrics and instant caller screen-pops, so your team can manage calls and respond with context.
Turn Microsoft Teams call data into business insights with a statistics dashboard and detailed reporting to understand call activity and operations performance.
Record Microsoft Teams PSTN calls through a reliable cloud system built for compliance and quality management.
From design and migration to deployment and training, we set up your Microsoft Teams environment and keep it running with 24/7 critical admin support.
Make sure your Microsoft 365 and Teams licensing is set up right. 365 Cloud Store helps you buy, manage, and optimize your Microsoft licenses.
Desk phones, headsets, webcams, and meeting room hardware certified for Microsoft Teams.
Extend Microsoft Teams into a full enterprise phone system
Whether you're migrating from a legacy PBX or outgrowing Microsoft's native plans,
we can help you figure out the right path forward.