Unified Communications Services2020-03-09T19:41:01+00:00

Supercharge your Microsoft Teams experience

with Premium Direct Routing Services

Supercharge your Microsoft Teams experience

with Premium Direct Routing Services

We offer Unified Communications Services and
hosted Skype for Business Server for midsize and large organizations

100% Unified Communications Services

0% compromise

Our hosted offerings include:

Microsoft Unified Communications

Why BlueSkyUC?

We deliver and support everything Teams has to offer

Collaboration

Microsoft Unified Communications

File storage and sharing, Office 365 apps, and
third-party tools, chat, video, meetings

+

Communications

Microsoft Unified Communications

Premium voice with phone failover capabilities

“No contract” plans

Choose between “month to month” or term contracts for additional savings

When we say ‘full service’, we mean it!

Our Microsoft Teams service framework includes support for project envisioning, planning, deployment, migration, integration, training, end user adoption and support

Exceptional support

Skip to the front of the line with direct access to engineers familiar with your environment

Enterprise-class carrier services

Enjoy great quality of service, leveraging a global IP-network optimized for Microsoft Teams, backed up by a full menu of carrier services to support your organization, both domestically as well as internationally

Microsoft expertise

In addition to Microsoft Unified Communications, we offer an extensive services catalog covering Office 365, Azure and Microsoft on-premises platforms. Visit www.teamventi.com for more information

Microsoft Teams Call Plans

Feature Description

Domestic
Calling
Plan

$12.00

user/month

Domestic
Premium
Calling Plan

$12.99

user/month

Domestic
Premium Plus
Calling Plan

$22.99

user/month

Custom call routes and metered dial plans Good for custom international long distance or high-volume contact centers or configurations with more than one company number Not available Available Available
Voice failover Failover to a secondary number in case of outage (power, internet or Teams) N/A $3.49 Included
Admin technical support Technical support for assign account administrators Included Included Included
Response SLA Response times for technical support requests by level (Critical, High, Non-critical) 1hr, NC, NC* 1hr/4hr/24hr 30min/2hr/8hr
Volume discount Call plans discount pricing based on volume or terms Not available Available Available
Managed administration (Adds/Moves/Changes) End user administration $2.99 $2.99 Included
End user support End user helpdesk support for Teams-related communications issues. Includes Managed administration $4.99 $4.99 Included
Enhanced reports portal Access to custom call detail reports (CDR) Not available $1.25 Included
On-demand O365 training with admin control and reports Continuously-updated eLearning library for Microsoft 365 to keep your team up to speed and productive $2.99 $2.99 Included
Company call recording Call recording with role-based security with available PCI compliance options Coming soon Available Available
Parked DIDs Ability to reserve/park blocks of DIDs for future use Not available Available Available
Analog device support Ability to combine Microsoft Teams endpoints with SIP phones for special applications like warehouse phones, paging systems, gates, etc. Not available Available Available
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*NC=No commitment

About us

BlueSky UC services and Microsoft Unified Communications are brought to you by Team Venti.

We are a Gold Certified Microsoft practice with more than a decade
of experience delivering Microsoft UC services and support.

Our hosted voice services feature high availability and
industry-leading quality.

For more information visit our website
at teamventi.com

Read more
We are a Gold Certified Microsoft practice with more than a decade of experience delivering Microsoft UC services and support.

Contact us today for more information

Support

You can open ticket requests via our support portal

Open new ticket
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Check ticket status
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Knowledge base Bluesky UC
Knowledge base

Frequently asked questions

Microsoft dial plans are a great way to get started with voice functionality for Microsoft Teams.  Our premium voice services are designed for  organizations replacing existing phone systems and  who need more advanced features such as voice failover, who may have custom requirements or who may qualify for volume discounting.

All of our Teams premium voice (direct routing) plans require proper Office 365 licensing.  Skype for Business plans can use Office 365 or other type of licensing options.  Contact us for more information.

Many organizations worldwide have existing investments in Skype for Business.  Microsoft will continue to officially support the Skype for Business server platforms (2015 and 2019 versions) through the year 2025.

Yes, we offer both project work as well as advanced support plans for Microsoft Teams and Skype for Business.

We offer complete lifecycle services including planning, migration/porting, end user training and adoption and help desk services.  We also help you leverage software assurance, FastTrack and existing non-published Microsoft resources to ensure the success of your Microsoft Teams deployment.

We work with the best UC hardware partners in the business to consult on recommended gear depending on your needs, including desk phones, all types of headsets, conference rooms, etc., as well as custom installation services anywhere in N. America.

We serve clients worldwide and are headquartered in beautiful Austin, Texas

Yes. You can open ticket requests via our support portal

Yes.  We require a minimum of 250 users to support BYOT (bring your own trunk) plans

Good call quality with Teams is often the result of many factors including bandwidth availability and quality, firewall settings, local network conditions, internet traffic conditions and especially the endpoints you use.  For Microsoft guidance specific to QOS make sure you read this article.

When compared to other services, Microsoft Teams is pretty thrifty on bandwidth requirements with great audio calls requiring as little as 30 kbps. Read this article for more information on bandwidth requirements and network preparation.

Absolutely! Our Microsoft services feature packaged offerings to help you plan and migrate workloads to Office 365 and Azure! Contact us to schedule a free consultation today.

Absolutely! We do work with resellers nationwide through Partner agreements.  Contact us for more information.