UCaaS trend: Softphones are replacing deskphones due to remote work

UCaaS trend: Softphones are replacing deskphones due to remote work

The rise of companies transitioning to remote and hybrid work continues. Therefore, organizations face obsolete systems, devices, and tools that do not allow business scalability, e.g., deskphones. Adopting the right infrastructure is crucial to ensure remote workers the flexibility they need to stay productive anywhere. UCaaS, VoIP, and softphones provide various advantages than a premise-based…