Microsoft Teams VoIP Integration FAQs

Microsoft Teams VoIP Integration FAQs

Outdated telephony services are affecting many organizations worldwide due to lack of flexibility, high costs, and complexity of maintenance. If your business has already decided to enhance its communications and move to Teams enterprise voice services, you may have questions about Microsoft Teams VoIP integration through Direct Routing. To help organizations understand what is needed…

Microsoft Recognized as Leader in 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service

Microsoft Recognized as Leader in 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service

Microsoft UCaaS has created new opportunities and expectations for what unified communications as a service can and should do. With 270 million monthly active users, Microsoft Teams has become essential to how hundreds of millions of people meet, call, chat, collaborate, and do business. As a Microsoft Gold Partner, we are happy to announce that…

Microsoft is introducing the Teams Shared Device License

Microsoft is introducing the Teams Shared Device License

Microsoft Teams has evolved its software offerings to accommodate new workplace use cases and expanded device functionalities. In our previous article, we introduced to you the rebranding of the existing Common Area Phone (CAP) license to the Teams Shared Device license that enables broader functionalities by involving shared devices. Nevertheless, this rebranded license will continue…

Benefits of BlueSky Contact Center

Benefits of the BlueSky Contact Center for Microsoft Teams

Your organization probably already uses Microsoft Teams for business communications, and until now, it has been a cost-effective solution, as well as a game changer for effective collaboration. Nevertheless, when you began to evaluate improving customer service and brand reputation, you may have found a hindrance in the functionalities that Teams provides to strengthen these…

Teams Rooms Ignite 2022

Microsoft Teams Rooms, Teams devices, and intelligent cameras announcements – Ignite 2022

During Ignite 2022, Microsoft announced some innovations in Microsoft Teams Rooms, Teams devices, and a host of intelligent devices to help employees fully participate across the hybrid workplace. Read on to learn everything that is new in Microsoft Teams Rooms, Teams devices, and innovations in intelligent cameras. Microsoft Teams Devices Hot desking experience available on…

Microsoft Teams Phone announcements from Ignite 2022

Microsoft Teams Phone announcements from Ignite 2022

A few weeks ago, we talked about Microsoft Teams reaching the milestone of 12 million Teams Phone PSTN users, nearly the double of users from a year prior. Teams have been positioned on the top list of favorite collaboration platforms due to their capabilities of providing organizations with innovative functionality, enterprise-grade reliability, and simplicity to…