New Microsoft Teams features to improve the audio functionality blogpost header by BlueSky UC

New Microsoft Teams features to improve audio functionality

Connectivity, UCaaSLeave a comment

As per usual, Microsoft continues to work on improving audio and video functionalities in Microsoft Teams. In June 2022, they announced multiple new features to improve the audio functionality; including the so requested echo cancellation.  How does Microsoft Teams implements echo cancellation? Teams uses machine learning to recognize the difference between the user’s voice and…

Man holding a cellphone against his ear for call recording compliance blogpost header by bluesky uc

Call Recording Compliance

UCaaSLeave a comment

’Your call may be monitored or recorded’, are you familiar with this phrase? This, or some variations of it are usually heard at the beginning of a call when trying to contact an organization. Call recording is a way for organizations to gather data.   Nowadays, this service is often bundled with cloud-based systems, such…