Call Detail Records for Microsoft Teams

Gain visibility via valuable insights

Get detailed reporting of your Microsoft Teams PSTN calls

Reporting

Keep track of when, where, and how
your phone is used

Billing

Get detailed call information
for billing purposes

Management

Analize phone patterns
and trends

Track call activity by employee

1. No additional cost

Enjoy build-in CDR without additional cost on our Direct Routing plans for Microsoft Teams

2. Easy to use

Access your reports via an optimized user-friendly interface

3. Embedded in our client portal

Manage and consult call reports via our advanced client portal

Frequently Asked Questions

What is Microsoft Teams call detail records (CDR)?

Microsoft Teams CDR gives you an overview of user calling activity in your organization. You can view detailed calling activity by employee with easy-to-use filtering and search options, including the ability to export CDR data to Excel.

How long do Microsoft Teams CDR keep data?

You can export data up to five months (90 days) from the current date unless country-specific regulations prohibit retention of the data for that period.

What do I need to get started on Microsoft Teams call detail records (CDR)?

All you need to do is contact us. One of our client specialists will reach out to you within 2 hours (office hours) to answer questions and plan your evaluation or deployment of Microsoft Teams Voice.

Contact us to find out more about
call detail records for Microsoft Teams

Check out all the features available through BlueSky UC

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Failover capabilities

Keep your phone active and support your most critical conversations in the event of an internet outage

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Call recording

Record your phone calls through our reliable cloud system for compliance or quality management purposes

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Call analytics

Gain visibility and valuable insights through analysis and reporting of your company call data

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