Call recording for Microsoft Teams
Improve customer satisfaction and quality management
Effectively track and record phone calls for compliance, training, or quality assurance purposes
Effectively track and record phone calls for compliance, training, or quality assurance purposes
Manage quality
Monitor satisfaction levels of your customers
Mitigate risks
Manage compliance via PCI recording option
Train staff
Enhance staff coaching
Enjoy quick deployment, expertise, and 24/7 critical admin support
Maintain compliance no matter where employees are located
Military-grade encryption and redundant storage
Financial
Legal
Healthcare
Government
Insurance
Transportation
This feature gives users the ability to record inbound and outbound Microsoft Teams calls for regulatory, compliance or quality management purposes.
You can choose between company-wide, department or individual recording modes.
All you need to do is contact us. One of our client specialists will reach out to you within 2 hours (office hours) to answer questions and plan your evaluation or deployment of Microsoft Teams call recording.
Failover capabilities
Keep your phone active and support your most critical conversations in the event of an internet outage
Call detail records
Receive powerful and actionable business intelligence capabilities through advanced reports
Call analytics
Gain visibility and valuable insights through analysis and reporting of your company call data