Top 6 Microsoft Teams Phone questions answered by a Teams Voice Provider

Teams Phone simplifies enterprise-level communication in Microsoft Teams, keeping businesses connected from anywhere. With over 12 million Teams Phone PSTN users relying on it, Teams Phone has seen tremendous growth in recent years. Therefore, when considering Teams Phone as your telephony solution, you may have some questions. Here are some answers to common questions about…

Microsoft is introducing the Teams Shared Device License

Microsoft is introducing the Teams Shared Device License

Microsoft Teams has evolved its software offerings to accommodate new workplace use cases and expanded device functionalities. In our previous article, we introduced to you the rebranding of the existing Common Area Phone (CAP) license to the Teams Shared Device license that enables broader functionalities by involving shared devices. Nevertheless, this rebranded license will continue…

Microsoft Teams Phone announcements from Ignite 2022

Microsoft Teams Phone announcements from Ignite 2022

A few weeks ago, we talked about Microsoft Teams reaching the milestone of 12 million Teams Phone PSTN users, nearly the double of users from a year prior. Teams have been positioned on the top list of favorite collaboration platforms due to their capabilities of providing organizations with innovative functionality, enterprise-grade reliability, and simplicity to…

SIP Gateway to upgrade Skype for Business Online (3PIP) phones to Microsoft Teams

SIP Gateway to upgrade Skype for Business Online (3PIP) phones to Microsoft Teams

In July 2021, Microsoft retired Skype for Business Online (SfBO). As a result, many organizations find themselves with the uncertainty of protecting the investment they have made in Skype for Business Online phones (3PIP phones). Therefore, Microsoft is announcing a solution to help them upgrade to Teams. Through SIP Gateway, organizations can enable these devices…

UCaaS trend: Softphones are replacing deskphones due to remote work

UCaaS trend: Softphones are replacing deskphones due to remote work

The rise of companies transitioning to remote and hybrid work continues. Therefore, organizations face obsolete systems, devices, and tools that do not allow business scalability, e.g., deskphones. Adopting the right infrastructure is crucial to ensure remote workers the flexibility they need to stay productive anywhere. UCaaS, VoIP, and softphones provide various advantages than a premise-based…