Failover capabilities for
Microsoft Teams

Enjoy highly available voice services through failover capabilities in the event of a Microsoft Cloud outage

Stay available to customers

Maintain workforce productivity

Maximize your service uptime with a team you can trust

Maximize your service uptime
  • Leverage failover capability to your main number with no additional charge
  • Ensure route incoming calls to a temporary emergency phone number
  • Enjoy peace of mind via a highly available environment monitored 24/7

Frequently Asked Questions

Do I need special hardware to enable failover capabilities?

Our hosted plans deliver full UC/telephony functionality, including high availability and failover capabilities, without need of any additional equipment.

Will our organization have telephone service during an event of a Microsoft Teams Cloud outage?

Absolutely! One of the main benefits of BlueSky UC Direct Routing is to ensure business continuity in the most critical conversations through advanced failover capabilities in the event of Teams or Microsoft Cloud outages.

How can I enable failover capabilities in our Microsoft Teams Phone System?

All you need to do is contact us. One of our client specialists will reach out to you within 2 hours (office hours) to answer questions and plan your evaluation or deployment of Microsoft Teams Voice failover capabilities.

Receive inbound calls even when Teams is down

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