Many organizations have found the necessity to look for alternatives to the traditional phone service to make their processes more efficient. Since our way of work changed 2 years ago, the cloud-based Microsoft Teams Phone System has become the most recommended VoIP solution. You can read our article about Gartner recognizing Microsoft as Leader in Unified Communications as a Service Solutions in 2021 here.
More affordable and custom features are some of the benefits that keep inspiring medium businesses to switch to Microsoft VoIP. For those organizations that are still hesitating about moving to Teams Voice, we are going to walk you through the main advantages that will help your business increase its ROI.
1. Forget about phone lines and installation
Leveraging Microsoft VoIP doesn’t require phone lines going to each desk. This allows you to forget about paying for the installation of new phone lines every time a new team member joins your business. Having no phone lines gives your teams the full location-based flexibility they need to engage with customers from any place.
2. Save money with Microsoft Teams Phone
Cost-effectiveness is the main focus of any business. Through solutions such as Direct Routing for Microsoft Teams, organizations get an affordable alternative to traditional phone systems. BlueSky UC offers a flexible model as you only pay for the number of concurrent calls needed.
Therefore, calls between users are handled internally within Phone System, and never go to the Public Switched Telephone Network (PSTN). This applies to calls between users in your organization located in different geographical areas, removing long-distance costs on internal calls.
3. More features
Microsoft Teams Phone System offers more features than traditional business phone systems. Your organization can take advantage of:
- Call queues
- Auto attendants
- Advanced call analytics
- Call recording
- Native contact center
- Call hold
- Call transfer
- Set up call groups
- Caller ID policies
4. Scalable solution
Teams Phone System is highly scalable. You can quickly deploy from 10 to 10,000+ DDIs, so it can grow and adapt as your business grows.
A VoIP solution is ideal for companies that want to modernize their legacy phone system and boost their processes. BlueSky UC can help you migrate, deploy, and manage your business communications, with an optimized carrier back end, delivering premium voice functionalities.
Please, don’t hesitate to request a free and custom migration plan and quote. Book a meeting with one of our UC specialists today.