What are Microsoft Teams Dial Plans?
If you are looking to leverage Phone System capabilities in Office 365 with Microsoft Teams, understanding the functionality of dial plans is one of the main steps. What are Teams…
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What are Microsoft Teams Dial Plans?
If you are looking to leverage Phone System capabilities in Office 365 with Microsoft Teams, understanding the functionality of dial…
How to Enable High Availability for your Microsoft Teams Phone System
How to Enable High Availability for your Microsoft Teams Phone System We know downtime in your calling service could seriously…
Microsoft Teams Direct Routing Licensing Requirements
In order to deploy Microsoft Teams Direct Routing, there are several components enterprises and small-medium businesses must follow. Organizations will…
Microsoft Teams VoIP Troubleshooting – 4 Tips for Connection Issues
Microsoft Teams VoIP Troubleshooting – 4 Tips for Connection Issues Modern businesses’ workflows demand a global approach to communications. That…
How to implement Microsoft Teams Direct Routing? – Quick Guide
How to implement Microsoft Teams Direct Routing? – Quick Guide In previous posts we have talked about how having a…
Microsoft 365 is extending audio conferencing capabilities
Microsoft 365 is extending audio conferencing capabilities Last August 19, Microsoft announced changes on commercial pricing for Microsoft 365, –…
Direct Routing Vs. Calling Plans for Microsoft Teams
MS Teams has become for many organizations the best option to integrate collaboration and communications systems in a single environment.…
Boost your ROI with a Cloud-based Contact Center
For many years, business have only used contact centers for agents to receive incoming calls and address customer concerns or…
What is Microsoft Enterprise Voice?
What is Microsoft Enterprise Voice? Microsoft Teams, with over 145 million daily active users has developed a comprehensive communications system for…
What is Microsoft Teams Phone System?
What is Microsoft Teams Phone System? The integration of Phone System into your cloud experience, provides the tools to face…
Why it is Time to Modernize Your Legacy Phone System
Why it isTime to Modernize Your Legacy Phone System We are living in an era in which communication is the…
What is VoIP and how can it benefit a business?
What is VoIP and how can it benefit a business? Since its launch in 1995, Voice over Internet Protocol (VoIP)…
What is Microsoft Teams Direct Routing?
What is Microsoft Teams Direct Routing? Microsoft Teams is one of the fastest growing collaboration tools in the world with…
4 business benefits of unified communications (UC)
Extending reliable communication and collaboration tools to remote workforce has become a priority for many organizations since last year. By…
How to develop effective business communication?
How to develop effective business communication? In today’s world, effective business communication is necessary for any company. As Tsai and…
June 2021: What’s new for Microsoft Teams phones
June 2021: What’s new for Microsoft Teams phones Microsoft Teams’ phones services are constantly evolving to improve user experience and…
5 Cyber security features of UCaaS
5 Cyber security features of UCaaS By migrating your communications to a cloud-based solution such as Unified Communications as a…
Why you should move from PBX to Teams
Why you should move from PBX to Microsoft Teams Microsoft Teams has become an essential platform and the hub for…
4 benefits of Microsoft Teams Direct Routing
If you’ve already rolled out Microsoft Teams as your hub for internal and external connection across its modes of communications…
Where is Microsoft 365 Business Voice with Calling Plans available?
Where is Microsoft 365 Business Voice with Calling Plans available? Microsoft 365 Business Voice was launched November 2019 and has been available in…
What’s new in Microsoft Teams’ voice services
Microsoft Teams supports customer interaction streams by acting as a hub for internal and external customer connection…
How do I get my users ready for Microsoft Teams Business Voice?
If you already decided to move from legacy on-premises telephony provider and set up your Teams with the complete phone…
Auto Attendants & Call Queues in Microsoft Teams
We know technology plays a critical role to collaborate with partners and customers. In today’s business environment…
How to choose a unified communications provider?
So, you already know your team can and should work remotely. You have a system set up in place that…