Call Detail Records in Microsoft Teams for compliance and data retention

Call detail records in Microsoft Teams for compliance and data retention

Call detail records in Microsoft Teams for compliance and data retention Microsoft Teams, as a platform that handles a large volume of data, generates a significant amount of call detail records (CDRs) that can provide insights into user behavior, compliance, and data retention. CDRs contain a wealth of information, including details about the time, date, duration,…

Microsoft Teams VoIP Troubleshooting Blog

Microsoft Teams VoIP troubleshooting: Tips for connection issues using Teams PowerPack – Call Analytics

Microsoft Teams VoIP troubleshooting: Tips for connection issues using Teams PowerPack – Call Analytics Microsoft Teams VoIP troubleshooting resources are essential for maintaining smooth and effective communication within the Microsoft Teams platform, particularly in the context of remote work and collaborative business environments. With Microsoft Teams PowerPack – Call Analytics you can manage, monitor, and…

choosing-the-right-call-analytics-tool-for-microsoft-teams

Choosing the Right Call Analytics Tool for Microsoft Teams: A Comprehensive Comparison

Choosing the Right Call Analytics Tool for Microsoft Teams: A Comprehensive Comparison Harnessing the full potential of Microsoft Teams has become paramount for seamless communication and collaboration. The reason is simple: improved customer service and business performance. Nevertheless, to truly optimize call operations within Teams, a specialized call analytics tool is indispensable, because even though…