Why it is Time to Modernize Your Legacy Phone System
We are living in an era in which communication is the core of a business. In today’s world, the ways of communicating innovate every day. This has enabled the workforce to communicate through multi channels such as telephone, instant messaging, conferencing, and video chat.
To face this changing world technology, it’s not sustainable to be limited to a voice-only legacy phone system that could slow down the growth of your business.
Even knowing this, many companies find themselves stuck with outdated communications while facing challenges such as high costs. So, it’s essential to put communication technology as an investment priority and keep it upgraded.
Let’s go deeper into each hidden cost.
The impact of an outdated legacy phone system on your business costs
Maintenance
You might have already paid for the hardware, but what about the monthly fees for upgrades and maintenance?
With a cloud-based solution you can forget all the space dedicated to the phone system. When replacing your PBX, you won’t need a closet for the phone and equipment for maintenance. The days of calling a technician to come and make the necessary connections are long gone.
All optimizations in the software and the upgrades of features you need are handled by your third-party provider.
Security
An outdated system is more vulnerable to cyber-attacks, fraud, and hacking. To face this, your IT team might have to spend valuable hours repairing holes to avoid data compromise. This could represent a great waste of time and money. A modern telephone system has all the security capabilities to prevent cyber-attacks and allow your team to focus on innovating and growing your business.
Productivity
Hybrid work is a new reality. Having hardware on an office desk is no longer the best option. Most importantly, in a world where working from anywhere has become a necessity, allowing employees to communicate anytime, anywhere across multiple channels and devices is a priority.
By integrating a modern system, you are ensuring business’ uptime and customer satisfaction, which will be directly reflected in your revenue.
Unification
Legacy phone systems are too outdated to integrate with other systems. That’s why Microsoft has invested in building environments like Microsoft Teams, where phone, apps, documents, conferencing, and messaging work together.
Having all in one place will make interaction between customers, partners, and other team members easy and seamless. They will save time by not switching between communication channels and have more time to focus on the business’ daily operations.
If your next big step is transitioning from legacy phone system to the cloud, you need an ally who makes sure you have all your ducks in a row. BlueSky UC can help you on this journey, ensuring responsiveness and uptime through an optimized global voice network, delivering premium UCaaS functionalities and premium support.
Please, don’t hesitate to reach out today to discuss an evaluation/POC plan. We are happy to help!
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