Dear BlueSky UC Customer,
As a valued customer, we are committed to keeping you informed about any planned maintenance events. This email is to notify you of an out of band maintenance event we will be performing in our firewall.
What:
Our infrastructure team will be performing network maintenance activities.
Date:
December 2nd, 2022
Time:
9:00 pm-2:00 am CDT
Impact:
We expect service disruption during the first 60 – 90 minutes for call recording, Clobba reporting, telephony service, and Team Venti’s CDR when the changes are performed. In the event of unexpected results, a plan to roll back the changes will be quickly implemented.
While it is important for us to perform maintenance such as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
In case you experience any service issues after the maintenance window please open a service request via https://portal.teamventi.comThank you,
– BlueSkyUC Network Operations Center
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