The BlueSky Contact Center for Microsoft Teams

Modernize your operations while standardizing on a single platform for all company communications

Microsoft Teams Contact Center
native

Native

Built natively using Teams programming framework. No additional software or systems to integrate

simple

Simple

Easy to deploy and to use. Everything your business needs in a single environment

convenient

Convenient

A tailored solution designed for midsize organizations. Monthly pricing starting at $50 per agent

Empower your agents with next generation Microsoft technology

The BlueSky Contact Center for Microsoft Teams offers features and extensibility to help you scale size and capabilities to meet changing business requirements

Request a demo

Empower your agents with next generation Microsoft technology

The BlueSky Contact Center for Microsoft Teams offers features and extensibility to help you scale size and capabilities to meet changing business requirements

Key Features

ACD/IVR

Score-based routing

Call queues (Skills)

Warm calling/transfer

Real-time by skill/department reporting

Core reporting

Track abandoned and dropped calls

Multi-agent conferencing

Track, report, and call back missed calls

Live wallboard

Desktop notifications

Screen pop with CRM integration

Call back & voicemail capabilities

Get started today with the BlueSky Contact Center