In order to deploy Microsoft Teams Direct Routing, there are several components enterprises and small-medium businesses must follow. Organizations will need to hold licenses for Microsoft Teams, Audio Conferencing, and Phone System respectively to enable Microsoft Teams as their cloud telephony.
Each user requires proper Microsoft 365 or Office 365 licensing, which can be purchased through a Cloud Solution Provider (CSP) such as Venti Exchange. Please reach out if you need licensing guidance and more information.
Microsoft 365 E3
This license includes basic Microsoft Teams meetings capabilities, without Phone System and Audio Conferencing, which can be added separately. This license is priced at $32 user/month, and requires additional fees for Direct Routing.
Microsoft 365 E5
The E5 license includes Microsoft Teams, Phone System and Audio Conferencing all bundled in. With the E5 license, enterprises have all the Microsoft licensing necessary to get started with MS Teams Direct Routing for $57 user/month.
Microsoft 365 F3
The F3 license, is the most affordable option available, priced at $8 user/month. That said, this would be the go to license for those organizations with limited budget that only want the basic features of Microsoft. Consider that Phone System and Audio Conferencing licensing must be added separately.
Microsoft add-on licenses
There are numerous Microsoft add-on licenses to unlock advanced features. Here are the most relevant for your cloud telephony infrastructure:
- Audio Conferencing – Audio Conferencing in Microsoft 365 and Office 365 enables users to call in to meetings from their phones. Audio Conferencing allows up to 1000 phone attendees at $4.00 user/month.
- Phone System – Enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. This license is $8.00 user/month.
- Toll free numbers – Unlock toll-free numbers for Audio Conferencing, auto attendants, or call queues through communication credits.
- Advanced Communications – Includes advanced meetings customization and tools to manage your organization’s communication policies. Additional features include custom branded meeting lobby to tailor your meetings, and tools to monitor, track, and analyze data on users and devices.
Before purchasing any licenses, it’s best to consult a Microsoft certified partner to deploy an optimal solution that best suits your business. You can consult all our Microsoft Teams Direct Routing plans and pricing here, or please, contact us for a personalized consultation and custom quote.
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