A few days ago, Microsoft announced the latest Microsoft Teams Phone System features released in 2022. From licensing updates to AI enhancements for transcription, the hub for calling and collaboration, reinforces its commitment to find ways to innovate. Read on to learn more about the Teams Phone features for December 2022.
Screen pop for incoming PSTN calls
Now during accepted PSTN calls, relevant information such as CRM data, case data, etc., will be displayed through an automatic browser. Admins can enable this function in the Teams Admin Center.
Transcription for calls on Microsoft Teams for Android
For those who are on the go or just don’t have a notepad handy, transcription for 1:1 calls and group calls is now available on the Teams app for Android.
Microsoft Teams Rooms Companion Device Experience Enhancement
Microsoft Teams Rooms on Windows will now suppress the video streams of in-room participants on the front of room display, to optimize the meeting experience. When joining an existing meeting in Teams Rooms with a personal laptop, the video galleries on both the Teams Room and the in-room laptops will be optimized to display only remote attendees video streams.
Hot Desking in portrait mode for Teams Displays
Teams Displays will now support Hot Desking in portrait mode. Hot Desking on Teams Displays makes finding a space to work easier by allowing users to locate and reserve flexible workspaces.
The license Common Area Phone (CAP) has been rebranded to the Teams Shared Devices license. With this update, it will enable broader functionalities for shared devices including Teams Displays and the hotdesking experience. Users will be able to reserve a desk and make a call on Teams displays as well as accessing meetings, chats and files, by signing into the hot desk device with their personal credentials. If you want to learn more about this update, please contact one of our Microsoft licensing experts.
It’s been a year full of new innovative features in Microsoft Teams and we can’t wait to see the next functions and benefits that await us on the platform for 2023. If you are thinking of integrating Microsoft Teams as your main technology for calling and collaboration, we can help you. Please book a meeting with one of our MS certified experts and let’s start a conversation!